Turned a complaint into a compliment!

Mary Ramela is the best!

I have contacted the call center to sort a claim and had a chance to speak to Mary. Mary gave solutions, contacted the client and the broker and sorted the claim and car rental in minutes. Best of all, this was not even Mary's claim, but still she showed dedication, teamwork and commitment to solve the complaint.

Mary, thank you for your hard work and providing me with feedback afterwards! You are truly a gem, and so many can learn from your work ethics!

Keep up the good work!

You are truly the best!