1 reviews | Active since Apr 2011
Tree Feller option downside!!!!
I have a insurance with Momentum, used them 20 years ago and think they are great! I had arranged for a tree felling service to assist with a tree to be removed. Tree felling service was scheduled to be at my home on 16 November 2020, then i was told, no, it is 18 Nov 2020. They pitch up and states its a days job and not 2 hours as I was given the impression of.
So much for paying for monthly insurance when I have to fork out R6400 from my pocket to pay the tree feller (Momentum wont even meet me half way) and of course I am paying my instalments monthly (MY MONEY TOO) R6346 from the insurance side!!!
this is so so disappointing and i feel deflated with such ....cant find the word at my disappointment with this entire episode!!!!!!
Thank you for bringing this to our attention. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind Regards
Qhakazile
Thank you for bringing this to our attention. Please allow us an opportunity to look into the service received from the service provider and we will contact you.
Kind Regards
Qhakazile
We acknowledge receipt of your complaint, your reference number is *******. We will review the matter and provide you with feedback within two business days.
The details of the staff member that will be dealing with the complaint are: Bernard Swart, ********************.
To access our complaints management process, ******
Regards,
We acknowledge receipt of your complaint, your reference number is *******. We will review the matter and provide you with feedback within two business days.
The details of the staff member that will be dealing with the complaint are: Bernard Swart, ********************.
To access our complaints management process, ******
Regards,