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Elizabeth S
1 reviews | Active since Aug 2018
20 Dec 2022, 06:45
Total lack of service delivery😡😡
Totally disappointed in the non service delivery received from your company, I think it has come time for our relationship to be severed.....logged a complaint on Friday and no one has reached out to resolve my complaint
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Replies (2)
Momentum Insure's replyOfficial
20 Dec 2022, 08:45Good morning Elizabeth.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into the matter and we will contact you to discuss all your concerns.
Kind regards
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into the matter and we will contact you to discuss all your concerns.
Kind regards
Brenda
Momentum Insure's reply20 Dec 2022, 08:45
Official
Good morning Elizabeth.
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into the matter and we will contact you to discuss all your concerns.
Kind regards
Thank you for bringing this to our attention. We always aim to deliver the best service and unfortunately it seems we did not deliver our best to you. Please allow us an opportunity to look into the matter and we will contact you to discuss all your concerns.
Kind regards
Brenda
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Elizabeth S's updateReviewer Update
21 Dec 2022, 11:31Been waiting for someone to call me or confirmation that my claim which I've submitted via email on the 9th jhave been logged please confirm by when I should expect assistance or must I escalate my complaint to the ombudsman?
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Elizabeth S's update21 Dec 2022, 11:31
Reviewer Update
Been waiting for someone to call me or confirmation that my claim which I've submitted via email on the 9th jhave been logged please confirm by when I should expect assistance or must I escalate my complaint to the ombudsman?