TOTAL DISREGARD FOR COMPLAINT ABOUT GREY PRODUCTS

Products supp**** by Momentums suppliers are SO BAD, Defy Oven and Hob, has broken 4 times in a year and a half. The PC Board was replaced twice by Defy, every time it gives the same problem. Barely a month and a half (during Christmas period), the Hob is giving the same error , you cannot use more than one stove plate together, or the oven and a stove plate together then it shuts off and you get an error message. I have brought this to Momentum Insure, asking that their supplier sort this grey product out. They told me that I chose what to take. And they think calling Defy is helping me, that is what we have been doping for more than a year. They just keep on fixing it AND IT KEEPS BREAKING. They just shrugged my complaint off without any regard. Since moving from Alexander Forbes to Momentum Insure, their service is severely lacking.