EE
Elsa E
1 reviews | Active since Nov 2023
21 Nov 2023, 10:06
Today I had a claim to register with Momentum and the call was answered by Deborah Masakona
Today I had a claim to register with Momentum and the call was answered by Deborah Masakona. After a very kind discussion about my policy she picked up a problem about the registered policy holder which was for some reason after 2 years put back to my late husband's name who died in 2021 thus I could not make any claims. Deborah was the one to pick up the problem and has put a claim's division lady on the line who would clear it up and return a call to me. Deborah is very kind, efficient and really helpful. Thank you to Hello Peter to take her name into the 'world'. Thanks Deborah
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Replies (1)Momentum Insure's replyOfficial
21 Nov 2023, 10:30Good morning Elsa.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Kind regards
Qhakazile
Momentum Insure's reply21 Nov 2023, 10:30
Official
Good morning Elsa.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Kind regards
Qhakazile
