TA
Tristan A
1 reviews | Active since Oct 2024
25 Oct 2024, 10:46
This Customer Felt Like a Priority
Excellent customer experience at every step so far for my policy of insuring (formerly two, now one) vehicle comprehensively. From ease of switching to them, to their price competitiveness for my specific case, to the app user experience as a policy dashboard and quick assistant, all the way to the smoothness of processing the unfortunate claim of losing one of my vehicles in an accident. A harmless but otherwise unfortunate incident was smoothed out by proactive and communicative staff. Well done to Saravan Govender and the surrounding team for keeping everything running well during my claim.
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Replies (1)Momentum Insure's replyOfficial
25 Oct 2024, 11:25Good morning Tristan.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Momentum Insure's reply25 Oct 2024, 11:25
Official
Good morning Tristan.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
