AB
Ashiveer B

1 reviews | Active since Jul 2023

20 Aug 2025, 07:15

third debit order in ONE month ?

I would really like to know why I have been debited 3 times this month. I reversed the second debit order, then today there was another debit. Please revert asap. I will be changing insurance company because the service has really gone dow.

0
Replies (2)
Momentum Insure
Momentum Insure's reply20 Aug 2025, 07:37
Official
Good morning Ashiveer. Thank you for bringing your concerns to our attention. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Qhakazile
AB
Ashiveer B's update20 Aug 2025, 07:45
Reviewer Update
Hi, you said the same thing last week. I have been a client of momentum for the last 8 years. these duplicate debit orders doesn't look good on my record. I will be looking for new car insurance today. Your premiums are outrageous yet you cant get your billing right.