KB
Kayla B

1 reviews | Active since Dec 2025

07 Dec 2025, 08:35

Think twice before choosing momentum insure

I’m very disappointed with the service received by Momentum insure. I tried to claim for a laptop that had accidental water damage but was denied because their “experts” they got to check it out said it was in storage. Funny thing is, I was using my laptop that very morning of the incident. I assume I was judged based on the amount of dust that was in it, but that wasn’t what affected the use of the item because it was still in perfect working condition. I used it every day as my TV only watching Netflix and Disney Plus. I’d think twice before going with momentum insure. I’m beyond disappointed as it was my source of entertainment in my bedroom instead of having a tv. I tried to dispute their rejection and was rejected again.

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Replies (1)
Momentum Insure
Momentum Insure's reply07 Dec 2025, 16:12
Official
Good afternoon Kayla.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused to you 
Please give us an opportunity to look into the matter raised and we will be in touch to address all your concerns raised.
Regards
Brenda