The Worst Process

Had an accident on my car, put in a claim weeks back. AFI told me I need to go get a quote from a panel beater I did. Then silence, I have literally been begging for updates. Then on Monday I was told I should wait 24hrs for a call from the accessor still nothing. I'm shocked at the terrible customer experience. And nobody wants to tell us whats happening. I have been talking to Phumulani Mkhefa, Nomkhosi Vilakazi and Safraz Muhammad they all been pretty useless and don't seem to care about replying to customers. Please contact me today I beg you.