1 reviews | Active since May 2012
THE WORST insurer.
THE WORST insurer I have ever had. The ONLY reason I left Discovery to them was under advi*****t of my broker. They could not accommodate a simple request of mine and when I asked for management to call me it never happened even though I was assured it would happen within a few hours. It's been 2 weeks now and still no call from this "manager". I have sent multiple emails and the only calls I have now received. One after 5pm and 1 before 8am which is terrible, but no one talks. It is just a silent call until the call eventually drops and no second attempt by them either which shows they not really wanting to talk to me. I have now told them to call me back so I can cancel my insurance as this is beyond pathetic. Also they don't even allow cover for advanced driving lessons...never had that issue in my life.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
