The Retention department assistance with reviewing my household and car insurance cover was efficient and quick

The Retention department assistance with reviewing my household and car insurance cover was efficient and quick. The service agent was very attentive to what I wanted, and I only needed to ask and explain my situation once. Such attention to their customer wants and needs makes one really feel welcome and listened to. It also leaves you with a sense of satisfaction and security, knowing your needs, house and vehicles are taken care of. Thank you for not treating me like a policy number, but like a policy holder with real value. Thank you Christa Vermaak *** #Justin Louw