MF
MARIANNE F
1 reviews | Active since May 2021
17 May 2021, 18:39
Thanks, Mokgadi Koolo, from Marianne and Evelyn Ferreira
We are not Momentum customers who ever claim from our short term insurance, but after serious damage all at the same time to our decoder, alarm system and two computers because of power outages and power surges, we decided to claim. We received excellent help and service from Mokgadi Koolo. She systematically and in a calm and friendly way gathered all the information, damage reports and quotations from us and followed up every telephone conversation and transaction with sms's and emails. The claims were settled quickly and we could pay the service providers who did the repair work. She phoned us well into the evening when she should have been off duty! Thank you very much, Mokgadi!
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Replies (1)Momentum Insure's replyOfficial
17 May 2021, 18:43Good evening Marianne.
Thank you for sharing your experience with us. It's so heart-warming to know that Mokgadi was there during the claims process. This is the kind of service we always want to deliver to you.
Have a lovely evening.
Kind regards
Qhakazile
Thank you for sharing your experience with us. It's so heart-warming to know that Mokgadi was there during the claims process. This is the kind of service we always want to deliver to you.
Have a lovely evening.
Kind regards
Qhakazile
Momentum Insure's reply17 May 2021, 18:43
Official
Good evening Marianne.
Thank you for sharing your experience with us. It's so heart-warming to know that Mokgadi was there during the claims process. This is the kind of service we always want to deliver to you.
Have a lovely evening.
Kind regards
Qhakazile
Thank you for sharing your experience with us. It's so heart-warming to know that Mokgadi was there during the claims process. This is the kind of service we always want to deliver to you.
Have a lovely evening.
Kind regards
Qhakazile
