JJ
Jonathan J

1 reviews | Active since Aug 2020

25 Aug 2020, 18:15

Thank you Palesa Muchanga

I recently lodged 2 claims and was assisted by a very friendly and helpful consultant called Palesa Muchanga. She was extremely helpful, very understanding and made sure my needs are met. Simply put, she was outstanding throughout the claims process. She called me to check in or to provide updates, rep**** to my emails timeously and assured me that she is giving my claim the attention it deserves. I want to thank her for her help and outstanding service. I'm glad that she was assigned to my claim and made sure that the the experience was as smooth as possible. Keep up the good work Palesa Muchanga, you are a star and deserve a "Star of the month award for the month of August 2020". Keep up the outstanding work. God bless you. JJ

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Replies (1)
Momentum Insure
Momentum Insure's reply25 Aug 2020, 18:47
Official
Good evening Jonathan.
Thank you for taking the time to compliment the excellent service received from Palesa. We are happy to hear that she made the claim process smooth and kept you up to date with the progress. Palesa is our shining star and we will make sure she receives your acknowledgment. 
Have a wonderful evening and stay safe.
Kind Regards 
Qhakazile