OC
Ockert C

1 reviews | Active since Aug 2013

05 Mar 2024, 19:52

Thank you Momentum Insure

Since the day that Alexander Forbes transferred their Insurance Portfolio to Momentum (many years ago) I have received excellent service from Momentum and their agents. I would like to mention the names of Elsie Mothapo and Mongezi Sibande. Elsie is responsible for the administration of my portfolio and when I submitted a claim today, she put me in contact with Mongezi from the Claims Department.... who immediately responded with phonecalls and email. Exceptional service! Thank you Elsie! Thank you Mongezi! Thank you, Momentum!

0
Replies (1)
Momentum Insure
Momentum Insure's reply06 Mar 2024, 09:12
Official
Good morning Ockert.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise and we will make sure to share this with both Elsie and Mongezi. Keep flying the Momentum flag high.
Have a wonderful day! 
Kind regards
Brenda