Terrible service, no communication, changed policy from comprehensive to peril based.

We had a short term insurance COMPREHENSIVE insurance policy with Momentum, we received an email saying that we will automatically be moved to the new Momemtum Select Policy. On this email it STATES Old vs. New Policy. NEW POLICY = You will be covered for ANY ACCIDENTAL DAMAGES!

We even asked the Broker a couple of times if we have Comprehensive cover. Which she rep**** on email and direct messaging, that Yes we do have comprehensive cover.

We had an incident and had to claim, all to our surprise we are not covered for accidental flooding.

Our policy even state that we are covered for Accidental damages to the value of a specific Rand value.

I have send an email to their managers that they broker has been dealing with, and absolutely no effort has been made to contact me, communicate with me, email me back, answer my questions about the switch in policy.

My honest opinion about Momentum is to not insure with this company. You will loose money, get damages to your property and such bad service and no communication from them