FS
Francois S

1 reviews | Active since Jan 2020

29 Jan 2020, 12:00

Terrible service

After a break-in in October 2019, the repairs that has been approved still needs to be repaired. This after the excess has been paid in October 2019. It's now 3 days from February 2020. Complaint e-mail gets ignored and get put on hold at customer service.

Terrible service

0
Replies (1)
Momentum Insure
Momentum Insure's reply29 Jan 2020, 12:33
Official
Thank you for raising your concerns. We are sorry to hear that you are not getting satisfactory results on your claim. This matter has been escalated to a team manager who will contact you to assist.
Kind Regards
Qhakazile