SD
Shazz D

1 reviews | Active since Nov 2009

17 May 2023, 11:19

Terrible Service

Such a terrible company to deal with, Alexandra Forbes clients intergrated to Momentum. Service from Alexandra Forbes and Momentum is pathetic. Dealing with Chicco, who is useless and cant do anything right. I requested a claims history last year December and only received in February 2023 after numerous calls and emails, which is in someone else's name. Chicco as a consultant of this company, you are no asset. With the service received, Momentum you will be loosing clients. He needs to catch a wake up. Premiums are soo high but service is disappointing.

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Replies (1)
Momentum Insure
Momentum Insure's reply17 May 2023, 11:25
Official
Good morning Shazz.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this and engage with the relevant consultant. We will also be in touch to address with your concerns.
Kind Regards
Brenda