AVDH
Anthea Van Der Heever
1 reviews | Active since Sept 2021
14 Sept 2021, 14:08
Terrible service
We did put in a claim last week by the agent Mokgadi Koolo and until today we don’t know anything about the claim. I phone each day and on one can help me and there is no manager that can assist. This is unacceptable and the worst customer service that I had ever had. I feel like cancelling my policy. Mr WA van Der Heever Policy nr. MT***6 ID:***
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Replies (1)
Momentum Insure's replyOfficial
14 Sept 2021, 14:13Good afternoon Anthea.
Thank you for bringing this to our attention. Your concerns have been noted, we do apologize for any delay and inconvenience caused to you. We are looking into how we can assist with the matter raised. Please expect a call from us to discuss.
Thank you for bringing this to our attention. Your concerns have been noted, we do apologize for any delay and inconvenience caused to you. We are looking into how we can assist with the matter raised. Please expect a call from us to discuss.
Kind Regards
Brenda
Brenda
Momentum Insure's reply14 Sept 2021, 14:13
Official
Good afternoon Anthea.
Thank you for bringing this to our attention. Your concerns have been noted, we do apologize for any delay and inconvenience caused to you. We are looking into how we can assist with the matter raised. Please expect a call from us to discuss.
Thank you for bringing this to our attention. Your concerns have been noted, we do apologize for any delay and inconvenience caused to you. We are looking into how we can assist with the matter raised. Please expect a call from us to discuss.
Kind Regards
Brenda
Brenda