KB
Katlego B
1 reviews | Active since Jan 2011
04 Feb 2021, 08:52
Terrible Service, disappointing communication and zero accountability
I have for weeks now been requesting that I get my claim history for the past 3 years for my vehicle which I have insure with Momentum at one point got an email that they can't find my policy but every month my account is debited by Momentum, for vehicle, home and phone insurance all to the amount of R2,4k but I still can't get help with my simple request of getting a claim history for my vehicle.
Helpful (0)
Replies (1)0
Replies (1)
Momentum Insure's replyOfficial
04 Feb 2021, 09:52Good day Katlego,
Thank you for bringing this matter to our attention. This is not the kind of service we would like to deliver to you as our client. Please give us an opportunity to look into this matter and a team manager will contact you.
Kind Regards
Andrew
Thank you for bringing this matter to our attention. This is not the kind of service we would like to deliver to you as our client. Please give us an opportunity to look into this matter and a team manager will contact you.
Kind Regards
Andrew
Momentum Insure's reply04 Feb 2021, 09:52
Official
Good day Katlego,
Thank you for bringing this matter to our attention. This is not the kind of service we would like to deliver to you as our client. Please give us an opportunity to look into this matter and a team manager will contact you.
Kind Regards
Andrew
Thank you for bringing this matter to our attention. This is not the kind of service we would like to deliver to you as our client. Please give us an opportunity to look into this matter and a team manager will contact you.
Kind Regards
Andrew