Terrible service and rediculous increases

<p>I am going on 2 year being a client of Alexander Forbes (used to be one for about 4 years from 2009). And the service a really pathetic. The person dealing with my policy (Princess Mahumane) is almost never available. She is either not at her desk or she is on holiday. When I mail her regarding something, there is about an 80% chance that she never responds.</p> <p> </p> <p>And not to mention the increases. This year alone I have been informed that my premium will increase by more than 10%. Although I have not claimed anything for my vehicle, I get the same bull story that parts are getting more expensive even though the value of all my vehicles are declining. So according to her logic that is why its more expensive. But say for oinstance if my turbo on my bakkie goes, I cannot claim from them....so exactly what are all thewse expensive parts.</p> <p> </p> <p>Steer cleart, as their service has gone downhill since I was there originally in 2009</p>