Terrible service

Customer service is ridiculously unacceptable. The staff lack etiquette, basic manners and professionalism. Getting a quotation itself is difficult. I found myself having to guide the agent on how to assist me and thereafter they were still unable to assist. I logged call-me-back requests, to which I was contacted 3 days later; however the agent called 3 times...and every-time I said hello..the agent waited a few seconds then cut the call. Handling a claim is just as painful. Their policy documents as well are embarrassing amateur.

If you want terrible service, they deliver on it...and they will never apologize for it nor for wasting your time/money.