Terrible service

I submitted a claim last week after a break in. I was told to email through all my details which I did within 2 days. I have had to beg for updates and still I have not received any correspondence. My emails go unanswered and my telephone calls are met with resistance. I need to speak to lebonang Mabena who is never available and never replies to emails. I would not recommend momentum short term insurance to anyone and as soon as I can jump ship I most definitely will be. Dealing with a break in is traumatic as it is and then having to deal with an *********** service provider who isn't shy to prove that they are just after your money is just the cherry on the cake.