CF
Chazwin F

1 reviews | Active since Jun 2023

14 Jun 2023, 19:27

Terrible! inconsistent! Unreliable

I have Momentum’s car insurance. If I could give Momentum Insurance a minus rating I would! They are inconsistent and unreliable. I’ve been waiting since February for my query to be resolved and follow up with them on a regular basis and al I hear is “ we will get back to you with feedback”. The consultant who initially assisted me also just stopped getting back to me. This is THE WORST insurance I’ve had and plan on changing very soon. So if anyone thinks of joining I strongly recommend against it. Though the affordable premium looks appealing , you will wait 10 years to be assisted with claims.

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Replies (1)
Momentum Insure
Momentum Insure's reply15 Jun 2023, 09:09
Official
Good morning Chazwin.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns. 
Kind regards
Brenda