Terrible customer service - Cancelling policy after 10 years

Momentum Insure acquired Alexander Forbes in July 2020.

I have been with Alexander Forbes since 2013. I never experienced any issues with the occasional claim.

Since Momentum Insure took over they have been looking for every reason to reject a claim.

Response times are very long and client service is terrible.

Momentum is no longer a reliable insurer and is actively looking to reject any claim.

My last claim was lodged in April - 5 months later they are still rejecting a water damage claim resulting from heavy rain. Claim amount is less than two month's premiums.

I am cancelling my policy after more than 10 years.