BW
Ben W
1 reviews | Active since Oct 2017
13 Mar 2024, 07:09
Terrible claims process
You guys are terrible. 5 weeks after car accident and paperwork not even started. You need to get your claims process sorted out. Avoid Momentum car insurance.
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Replies (2)
Momentum Insure's replyOfficial
13 Mar 2024, 07:47Good morning Ben.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Momentum Insure's reply13 Mar 2024, 07:47
Official
Good morning Ben.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Brenda
BW
Ben W's updateReviewer Update
13 Mar 2024, 08:56Morning Brenda, we chat to your claims department every week, so not sure how you can help. My wife is driving a badly damaged car with kids, so any help is appreciated. Claim number is CC237031.
BW
Ben W's update13 Mar 2024, 08:56
Reviewer Update
Morning Brenda, we chat to your claims department every week, so not sure how you can help. My wife is driving a badly damaged car with kids, so any help is appreciated. Claim number is CC237031.