Terrible car insurance service

Terrible Service

Momentum failed to fix my car. It was involved in an accident on the 6th of December,they authorised the towing company to tow my car to the panel beating company , by January I sent the follow up email for the update and I was told that they're still busy with the car. I waited until March and I was told to come and collect my car. When I went there, the car was damaged at the front bamper, they swapped my spare wheel and some other parts are missing and the car is no longer starting. I sent them several emails but no one is responding to my emails, I wrote the Complaint several times after a week and a lady called me and said that the car was bumped at the back not at the front I informed her to check the pictures before the accident and after accident and compare since the accident happened after a month I took their insurance and was told that they will send the specialist to check why the car is not starting and the specialist will able to see the car only next week Wednesday, until today I haven't got the feedback for the front damage.