DG
Doreen G

1 reviews | Active since Nov 2019

13 May 2025, 12:48

Terrible

They never called me like they said they would, so Im putting my conplaint here for the 2nd time now.

IF I COULD GIVE ZERO STARS, I WOULD. I JUST MOVED MY MEDICAL AID TO MOMENTUM TODAY AND ALSO MY CAR, I SIGNED UP FOR MY CAR 1 MARCH, I HAD ISSUES WITH THE BANK AND BOTH PREMIUMS WAS REVERSED FOR APRIL AND MAY ON MY CAR... I ASKED THEM TODAY IF THEY COULD PLEASE REINSTATE MY CAR INSURANCE... TO WHICH MOMENTUM REP**** THAT I NEED TO DO THE FULL UNDERWRITING AGAIN, FINE, I DID IT, AND THE PREMIUM NOW WENT FROM R1000 TO OVER R1800? ALMOST DOUBLE?? ARE YOU INSANE???? I JUST MOVED MY MEDICAL AID TO YOU BUT IF THIS IS HOW I AM TREATED I WILL CANCEL IT IMMEDIATELY. I WANTED EVERYTHING UNDER ONE ROOF, BUT CLEARLY MOMENTUM ONLY CARES ABOUT MONEY

0
Replies (4)
Momentum Insure
Momentum Insure's reply13 May 2025, 13:46
Official
Good afternoon Doreen.
Thank you for bringing your concerns to our attention. We have referred this matter to the sales team manager to contact you and assist further.
Kind regards
Qhakazile
DG
Doreen G's update13 May 2025, 13:47
Reviewer Update
Let's see....
DG
Doreen G's update14 May 2025, 09:32
Reviewer Update
Im still wanting for a call / feedback!!!!!!!
Momentum Insure
Momentum Insure's reply14 May 2025, 09:45
Official
Good morning Doreen.
We wanted to take a moment to advise that we are still in the process of reviewing your concerns and will be in contact with you as soon as possible. 
Kind regards
Qhakazile