jJ
jeromecoetzee J
1 reviews | Active since Jul 2016
21 Dec 2021, 15:50
Terrble Service from Momentum Insurance
I filed a claim for my fridge not functioning properly yesterday afternoon.
Since that time, no one has contacted me, despite me phoning them 4 or 5 times.
I emailed them several times as well
Meanwhile, I have to find some place to put my fridge contents for fear it will spoil.
Terrible Service!
Helpful (0)
Replies (5)0
Replies (5)
Momentum Insure's replyOfficial
21 Dec 2021, 15:56Good afternoon Jerome.
Thank you for your post. We are sorry to hear that you are not getting satisfactory customer experience. We have escalated this matter to the relevant team who will call you to assist.
Kind Regards
Brenda
Kind Regards
Brenda
Momentum Insure's reply21 Dec 2021, 15:56
Official
Good afternoon Jerome.
Thank you for your post. We are sorry to hear that you are not getting satisfactory customer experience. We have escalated this matter to the relevant team who will call you to assist.
Kind Regards
Brenda
Kind Regards
Brenda
jJ
jeromecoetzee J's updateReviewer Update
21 Dec 2021, 17:06Well, it is 5pm already and nobody has contacted me.....
jJ
jeromecoetzee J's update21 Dec 2021, 17:06
Reviewer Update
Well, it is 5pm already and nobody has contacted me.....
Momentum Insure's replyOfficial
21 Dec 2021, 19:30Hi Jerome.
Apologies for the delay and inconvenience caused, I will follow up first thing in the morning. Thanks
Apologies for the delay and inconvenience caused, I will follow up first thing in the morning. Thanks
Momentum Insure's reply21 Dec 2021, 19:30
Official
Hi Jerome.
Apologies for the delay and inconvenience caused, I will follow up first thing in the morning. Thanks
Apologies for the delay and inconvenience caused, I will follow up first thing in the morning. Thanks
jJ
jeromecoetzee J's updateReviewer Update
21 Dec 2021, 20:06So what time is first thing in the morning?
jJ
jeromecoetzee J's update21 Dec 2021, 20:06
Reviewer Update
So what time is first thing in the morning?
jJ
jeromecoetzee J's updateReviewer Update
21 Dec 2021, 20:07Also....
Don't send someone who comes to take pictures of the fridge then sends someone else 2 days later.
Don't send someone who comes to take pictures of the fridge then sends someone else 2 days later.
jJ
jeromecoetzee J's update21 Dec 2021, 20:07
Reviewer Update
Also....
Don't send someone who comes to take pictures of the fridge then sends someone else 2 days later.
Don't send someone who comes to take pictures of the fridge then sends someone else 2 days later.