TCF....treating customers fairly

<p>I am insured with momentum for over 2 years with not a single claim, i pay my premiums and get along with my life. I hit a pothole, 1 rim gets cracked and the other buckled, the cracked rim cannot be repaired.</p> <p> </p> <p>my rims are specified, i make a claim, consultant lindewe radebe tells me they can only pay for 1 rim, i explained that 1 rim cannot be bought, rims are sold in sets, all i want is to be in the same position i was in and not enrichened, if you can get me 1 rim i will be happy, she tells me we cant, so if an insurance company cannot get 1 rim, how can a client get one. No help what so ever, even my claim was not correct as back left rim is buckled on inside and out. value of both would be R3750 because im covered</p> <p> </p> <p>for R7500, a new set of rims cost around R5000 to R5500, am i being treated fairly and put back in same position i was in, No!!! </p> <p> </p> <p>I always thought highly of momentum and spoke well, this really disappoints me, to hell with the client, we just cant do it. Why do we pay for safety if we are really not safe.</p> <p> </p> <p>Right now i am not safe, if i crash who will be responsible.</p>