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kgomotso M

1 reviews | Active since May 2018

13 Sept 2019, 13:34

Taking insurance with MOMENTUM is literally at your own risk!

I'm still waiting for my refund of all my premiums paid as promised after my insurance claims were rejected. To date, momentum hasn't paid me back. The below email was sent on the 18/06/2019:

Good day Mrs Somi I was unable to reach you telephonically, please note that your claims was discussed in our claims meeting and the following outcomes were derived. On claim number CP141514 for the incident that occurred on 06/05/2019, the claim was rejected on material misrepresentation, the policy will be cancelled from the inception date and all premiums will be refunded and therefore claim number CP143572 will be rejected on no cover. I have attached the rejection letters for your perusal. Kind regards

Quinton van Schalkwyk Claims Investigator Claims Support Momentum Short-term Insurance C *** ***

268 West Avenue, Centurion, 0157 momentum.co.za

0
Replies (1)
Momentum Insure
Momentum Insure's reply13 Sept 2019, 13:45
Official
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been receiving satisfactory results on your claim. Please give us an opportunity to look into this matter and we will contact.
Kind Regards 
Qhakazile