MR
Mahosi R
1 reviews | Active since Nov 2017
26 Jan 2021, 20:53
Surprise CP201306
I had a claim in October 2020 which was finalised end of November and now at the end January momentum call me to tell me that at 12H00 midnight they will be deducting an extra R500 on my premium, and when I asked why they told me there was a claim I never disclosed, I claimed 1st time they promised me that they have checked everything and they won't do it again, since I had nothing to hide they did it again on my 2nd claim didn't complain now 3 months later they come with this issue after I even insured my new car with them.
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Replies (2)0
Replies (2)Momentum Insure's replyOfficial
26 Jan 2021, 20:58Good evening Mahosi.
Thank you for reaching out to us. We will escalate this matter to our client care team to contact you tomorrow morning regarding the premium increase.
Kind Regards
Qhakazile
Thank you for reaching out to us. We will escalate this matter to our client care team to contact you tomorrow morning regarding the premium increase.
Kind Regards
Qhakazile
Momentum Insure's reply26 Jan 2021, 20:58
Official
Good evening Mahosi.
Thank you for reaching out to us. We will escalate this matter to our client care team to contact you tomorrow morning regarding the premium increase.
Kind Regards
Qhakazile
Thank you for reaching out to us. We will escalate this matter to our client care team to contact you tomorrow morning regarding the premium increase.
Kind Regards
Qhakazile
MR
Mahosi R's updateReviewer Update
26 Jan 2021, 21:01I will wait for their call
MR
Mahosi R's update26 Jan 2021, 21:01
Reviewer Update
I will wait for their call
