TS
Thabiso S

1 reviews | Active since Dec 2023

06 Dec 2023, 15:57

Superior Customer Experience

Lerato Makhafola is an experience and knowledgeable Momentum Agent who is willing to go an extra mile for a customer. she explained the status of my claim, explained the claim report and the excess requirement. She addressed the repair turnaround expectation due to the timing of the year risk. The experience i had with engaging with her will really add value to the Momentum Business as she is customer focused. Thanks Lerato and well done

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Replies (1)
Momentum Insure
Momentum Insure's reply06 Dec 2023, 16:21
Official
Good afternoon Thabiso. 
Thank you so much for sharing your experience with us. Our aim is to always provide you with exceptional service. We will make sure that Lerato receives the well-deserved recognition. 
 Have a wonderful evening further! 
 Kind regards
 Brenda