Such Bad Service. No TCF .. its ok, you can Cancel

This is such appalling service, i logged a claim with your company on the 17th July 2015, i have followed through the claims procedure, filled in claim report, assessor came in the following Monday the 20th morning where he did an inspection and was able to submit a report back to the insurance till date, we haven't heard from anyone regarding this, this is now a week suffering a consequential business loss. No one cares cause their Jobs and income is secured, i get a hold of the lady handling my claims and wow....such a load of ****, she doesn't even apologize or know how to treat a client fairly, no telephone etiquette , no customer service and such a bad attitude. what are we in kindergarten there...? leave your problems at home or you will be the reason why your company loses more client other than me. Stop being selfish and do your job, service your clients as you are supposed to. Can someone who wants to help me as a valued client paying over R5000 a month, kindly contact me to fix this mess.