MR
MARTHA R
1 reviews | Active since Feb 2018
28 Feb 2023, 09:49
Submitted a claim on a drivable car that took 2 weeks to be authorized after numerous follow up and promises to be called back by the team manager Tiyane who never called. Claim finally authorized the panel beater quoted R42000 and was emailed the quote b
service is very bad you can never get ahold of them. Younleave a message that is never returned The team manager is the motor claims department Tiyane is also as bad as the company Clearly shows that we are paying for nothing If a person in leadership gives such **** services what about the people thatvreports to him
Helpful (0)
Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
28 Feb 2023, 10:51Good morning Martha.
We are sorry to hear that you have not received satisfactory assistance on your claim. We always aim to deliver the best service to you and unfortunately we got it wrong.
We will contact you to assist.
Kind regards
Qhakazile
We are sorry to hear that you have not received satisfactory assistance on your claim. We always aim to deliver the best service to you and unfortunately we got it wrong.
We will contact you to assist.
Kind regards
Qhakazile
Momentum Insure's reply28 Feb 2023, 10:51
Official
Good morning Martha.
We are sorry to hear that you have not received satisfactory assistance on your claim. We always aim to deliver the best service to you and unfortunately we got it wrong.
We will contact you to assist.
Kind regards
Qhakazile
We are sorry to hear that you have not received satisfactory assistance on your claim. We always aim to deliver the best service to you and unfortunately we got it wrong.
We will contact you to assist.
Kind regards
Qhakazile
MR
MARTHA R's updateReviewer Update
02 Mar 2023, 05:38Momentum insurance i am a very disappointed soon to be ex client n will make sure all my family members also move insurance
Even after a reply by the solo called Qhakazile i presume she is a client liaison person that also lies to client?
She responded they will call that was on the 28/02/2023 at 10:51am
We are on 02/03/2023 and i am yet to receive a call
Even after a reply by the solo called Qhakazile i presume she is a client liaison person that also lies to client?
She responded they will call that was on the 28/02/2023 at 10:51am
We are on 02/03/2023 and i am yet to receive a call
MR
MARTHA R's update02 Mar 2023, 05:38
Reviewer Update
Momentum insurance i am a very disappointed soon to be ex client n will make sure all my family members also move insurance
Even after a reply by the solo called Qhakazile i presume she is a client liaison person that also lies to client?
She responded they will call that was on the 28/02/2023 at 10:51am
We are on 02/03/2023 and i am yet to receive a call
Even after a reply by the solo called Qhakazile i presume she is a client liaison person that also lies to client?
She responded they will call that was on the 28/02/2023 at 10:51am
We are on 02/03/2023 and i am yet to receive a call
MR
MARTHA R's updateReviewer Update
02 Mar 2023, 19:13still no reply nor contact from the insurance?
Service is bad bad bad
Service is bad bad bad
MR
MARTHA R's update02 Mar 2023, 19:13
Reviewer Update
still no reply nor contact from the insurance?
Service is bad bad bad
Service is bad bad bad