SB
Sandra B

1 reviews | Active since Aug 2014

04 Jan 2021, 18:53

Sub Standard Service

Not recommending this company. Put in a claim, assessor assessed. Took my car in today, organised car hire only to find out the claim was only partly authorised. The recommended panel beaters staff member was downright rude and failed to understand a word I said. I have spent the whole day trying to find out if the other part of the claim was approved. It was. I found out at 4.30 pm today. But this was a nasty, trying experience that was nerve wracking. I especially waited for the panel beater to order parts before taking my car in. They said they had these parts. Only to find a half approved claim. So not impressed. Quality of service sub standard.

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Replies (1)
Momentum Insure
Momentum Insure's reply05 Jan 2021, 07:16
Official
Thank you for your feedback, we will revert this complaint  and a manager will make contact with you.

Kind regards
MC