lL
lindivr L
1 reviews | Active since Oct 2016
27 Jul 2022, 10:29
Still no joy from Momentum
I joined Momentum under the impression that I would receive cash back on my insurance premium based on my driving behaviour. Now it seems I have to download all kinds of apps, jump through multiple hoops and keep myself busy with admin all week in order to comply. I have received no feedback on logging in and registering for the apps despite multiple queries. I have also been told that my phone has the ability to tell Momentum if I brake too hard and suddenly and this is how they will judge my performance. Really?! My phone can do that? This all seems like a big fat **** where they let you think you are in charge of getting cashback when really it is up to their discretion. Seems very convenient.
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Replies (1)Momentum Insure's replyOfficial
27 Jul 2022, 10:33Good morning Lindi.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Kind regards
Brenda
Momentum Insure's reply27 Jul 2022, 10:33
Official
Good morning Lindi.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Kind regards
Brenda
