sR
sashyn R

1 reviews | Active since Nov 2010

25 May 2020, 09:39

Still being debited after cancelation

I canceled my insurance in March 2020 and received confirmation of cancelation but was still debited at the end of April 2020. Please refund me. Thanks

0
Replies (2)
Momentum Insure
Momentum Insure's reply25 May 2020, 10:20
Official
Thank you for bringing your concerns to our attention. We are looking into why the debit order went off even after you sent a request for cancellation. Please expect a call from us with feedback.
Have a great day!
Kind Regards
Qhakazile
Momentum Insure
Momentum Insure's reply25 May 2020, 12:10
Official
Thank you for taking our call this morning. We apologize for any inconvenience caused and we will keep you updated with progress on this matter.
Kind Regards
Qhakazile