DM
Desmond M

1 reviews | Active since Feb 2024

28 Aug 2024, 18:06

Stay Away - Momentum Short Term Insurance

The worst shorterm term insurance service provider.I insured my new vehicle with momentum but when it came to processing claim I was inundated with "not approved" toyota/momentum/netassess,service provider yet quotes were obtained from unapproved service providers or the branch in southern suburbs is approved but the branch in northern suburbs not? Whole lot of "red tape" & administrative processess to get the client to settle for a smaller cash payout claim as oppose to a full repair claim.This led to my claim being delayed in excess of 3 weeks. .. Be warned stay away from Momentum....very "fishy" administrative processess when doing your claim. NEVER AGAIN!!

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Replies (1)
Momentum Insure
Momentum Insure's reply29 Aug 2024, 08:54
Official
Good morning Desmond.
Thank you for bringing your concerns to our attention. This matter has been escalated to a team manager in the claims department to contact you and assist.
Kind regards
Qhakazile