1 reviews | Active since Aug 2022
Stay away from this insurance the worst.
Stay away from Momentum it's all well when you pay for premium till you have to claim ,I experienced the worse from the time I claim to the assessor report, hail damage was in 11th November took pictures of the damage and uploaded them for claim the was told I must took in the car to netassor they check the damage and produce a report which I dispute the damages that were mentioned and that it doesn't cover everything I was told no worry it will be fixed and my car was booked in for repairs begin February I complain saying now have to drive a damaged car for the whole 3 months they said its because repairs are closed ,so I waited and took in my car begin of February to my surprised the same report I complained was the one shared with the repairs that doesn't cover everything now have to wait another 3 month cause the have to order part and supplies have a backlog and when I complain they can't do anything and can't even offer a car hire do to the delay is with the supplier, I logged a complain and was ignored flat and they don't call to provide feedback have to keep calling and no ETA
Thank you for bringing this matter to our attention. Please allow us an opportunity to look into the concerns raised and we will contact you.
Kind Regards
Qhakazile
Thank you for bringing this matter to our attention. Please allow us an opportunity to look into the concerns raised and we will contact you.
Kind Regards
Qhakazile
