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Owen R

1 reviews | Active since Oct 2014

19 Jun 2025, 13:56

STAY AWAY FROM MOMENTUM. YOU WILL KNOW THEM VERY WELL DURING A CLAIM

STAY AWAY FROM MOMENTUM. YOU WILL KNOW THEM VERY WELL DURING A CLAIM. I may be 1 of few but I had a very horrible on-going claim with Momentum from an incident that happened in February 2025 and now we are in Jun 2025.

The amount of time spent making calls and sending emails, is just bad for business. The thought that I now need to go to all my colleagues and apologize and make them aware that I had advertised this service provider as the best is just killing the me.

Long story short, an accident happened, they fixed the car. I noticed that my petrol gauge is no longer providing correct readings to the dashboard, I called and I was flat-out rejected and told that the petrol pump died due to wear and tear. The accident happened on the petrol tank side.

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Replies (1)
Momentum Insure
Momentum Insure's reply19 Jun 2025, 14:01
Official
Good morning Owen.
Thank you for reaching out to us. We are sorry to hear about the experience you had with your claim. We have escalated this matter to the relevant team manager to contact you and assist.
Kind regards
Qhakazile