Stay away from Momentum insurance

Momentum insurance roadside assistance was the worst experience I've ever had. My vehicle broke down in benoni jhb and I needed my vehicle towed to a workshop that services my car not far from my home 40km from where I had broken down. I was told buy the agent that Momentum will only cover for 5km to the nearest vw workshop and if I want to have it towed further than that I must pay for the tow which was R1297. The agent gave the towing company to wrong address after me spelling the street name twice. The driver ended up phones me asking me where I am, I had to send him my pin location. He arrived by me with a low bed truck with the back tyres totally bolded and had the pics to prove it. When I asked him about them he says that he has the new ones but his phone hasn't stopped ringing for him the put them on. I called the roadside agent back and asked if they could send me a email stating how much extra must be paid and how much per km I'm being charged, that email I am still waiting for from a manager at Momentum. So what if I was stranded in the middle of the road at 7 o clock at night and need it towed to my home 40km away? And I did not have R1300 rands. I paid the money and canceled my insurance with them. The insurance I am with Now (Discovery) said they would have covered me for up to 100km. Just by the way I had my son with me and the agent or anyone for that matter did not ask how we were getting home. The workshop that my car was towed to gave my son and I a lift home. Momentum roadside assistance are the worst with not just one agent (bad apple) it two agents and a manager that could not write an email that she said would send. Very disappointed. I've been towed by many insurances in the passed and this is the first time I had to pay for it.