Spoke to Ishmael Mohlala, very kind and eager to assist gentleman who also called me back when I ran out of airtime

Good day Christina. 

Thank you for the compliment :-) We are so happy to hear that Ishmael made your service experience hassle-free. Thank you for sharing your experience with us! We will also ensure to share your experience with him. 

Have a wonderful day further! 
Kind Regards
Brenda