"Someone Please help!!"

<p>I have followed all the right advise as given by AFI and app**** my knowledge and took Top Up cover should the amount the insurance company pays for my vehicle not be enough to settle my AVAF account. My vehicle was written off and now when I am offered an AOL it does not reflect the Top Up cover. When i wanted to take top up with my vehicle finance i was told that the one AFI offers is much better by the AFI consuiltant. And now they are wanting to pay AVAF R15 701 short. The difference is being ascribed to excesses. Looking at the AOL i see i am being charged a Basic excess of R12 750 despite the fact that i have excess waiver on my policy.</p> <p>It seems had i not listened to the AFI consultant and taken the Top Up somewhere else i would not have this problem. i am deeply disappointed that i am not getting what i paid for which was not a cheap monthly premium considering I was offered far less to move by their competitors. To think I was one of your biggest supporters with all the financial advisors i see on a daily basis.</p> <p> </p>