NM
Nicola M

1 reviews | Active since Aug 2011

27 Jun 2017, 16:33

Someone Else's Private Information Sent the Me for 3rd Time!!!

<p>For the third time Alexander Forbes has sent me an email with someone else's private details relating to an insurance quote. Do not trust this company because clearly they do not take information security seriously!!!! I want off their database now!!!!</p>

0
Replies (2)
Momentum Insure
Momentum Insure's reply28 Jun 2017, 05:34
Official

Dear nicola1705,

Thank you for bringing this to our attention.

Please note that we will investigate and revert with the contact details provided.

Regards,

Customer Services

Momentum Insure
Momentum Insure's reply28 Jun 2017, 09:04
Official

Hello Nicola,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint is currently being investigated by senior management who will contact you shortly.

Alexander Forbes Insurance would like to humbly apologise for the experiences you have had.

Regards
ALEXANDER FORBES INSURANCE