SA
Simone A
1 reviews | Active since Feb 2021
29 Sept 2022, 10:14
Some advice
Thank you for the service but you need to work on answering calls faster. Insurance claims are normally stressful and urgent. Faster answering times will help make clients feel important. Please compare the time it takes to get through to sales as apposed to claims.
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Replies (2)
Momentum Insure's replyOfficial
29 Sept 2022, 10:53Good morning Simone,
Thank you for the feedback, we will bring this to management's attention.
Have a wonderful day!
Regards
Brenda
Thank you for the feedback, we will bring this to management's attention.
Have a wonderful day!
Regards
Brenda
Momentum Insure's reply29 Sept 2022, 10:53
Official
Good morning Simone,
Thank you for the feedback, we will bring this to management's attention.
Have a wonderful day!
Regards
Brenda
Thank you for the feedback, we will bring this to management's attention.
Have a wonderful day!
Regards
Brenda
SA
Simone A's updateReviewer Update
29 Sept 2022, 10:55Thank you for your prompt response. I hope my feedback can assist.
SA
Simone A's update29 Sept 2022, 10:55
Reviewer Update
Thank you for your prompt response. I hope my feedback can assist.