1 reviews | Active since Nov 2016
so happy im we not with momentum anymore ,they're the worst
<p>We had an insurance with momentum for our can under my man and now we changed insurances and now we applying for a house and they telling us we over committed with this little things that are popping all over the show things we closed a long time ago and we get all the letter from everyone else and Momentum gives us one with a different reference number that the one they updated on credit bureau,</p> <p>we sent to the people that asked for it and they came back saying the reference is different so to the one that is listed ,called Momentum spoke to Jamie lee .she advised she will put me through to retentions and i got through to a Johanna and she advised se is in messages and she will put me through to retentions ,spoke to a Thembi there who them adv. me Johanna is in retention and gave the phone to Johanna and Johanna adv. she will send that is impossible and they cannot do that ,adv. her it is possible if she cannot she needs to get us someone that will do it .she put us on hold for a long time and came back to take the reference number they must put on there and she advised she will send to the manager to write up the letter and send before the end of business day ,manager which was said to be Mark Thompson did not send the documents if that even the managers name because it sounded like a very chaotic place where people can just lie about the department they working in that means they know their calls are not recorded or monitored .</p> <p>I cannot believe that such a big company has the first handshake done by people with no integrity that says a lot about the company</p> <p> </p>
We are really sorry about the lack of service you have received.
I have referred your concerns to the manager in the client care department. Please expect a call from them for further assistance.
Kind Regards
Qhakazile
Customer Relations Team
We are really sorry about the lack of service you have received.
I have referred your concerns to the manager in the client care department. Please expect a call from them for further assistance.
Kind Regards
Qhakazile
Customer Relations Team
