MF
Mandla F

1 reviews | Active since Sept 2013

23 Aug 2022, 08:32

So arrogant, inconsiderate - Extremely poor customer service.

I logged a call for my premiums to be reviewed and Momentum refused to review my premiums even though this was my first time asking, They were so arrogant, inconsiderate and did not want to even hear my request. Extremely poor customer service I have logged a couple of claims with them and they were all declined/not approved, I would not recommend Momentum as an Insure.

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Aug 2022, 08:36
Official
Good morning Mandla.
Thank you for bringing your concerns to our attention.  We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns. 
Kind regards
Brenda