JB
Jaco B

1 reviews | Active since Oct 2020

23 Jun 2023, 09:41

Smooth Cancellation without issues or incident

Momentum recently pushed my monthly premium up resulting in me finding another insurance company that gave me a better price. I phone Momentum to cancel and was ready for a legal fight as I had very bad experience in the past with several service providers when it came to contract cancellations. Marco ****son at Momentum was very helpful and actually made the cancellation going very smoothly and pleasantly. Obviously he tried to convince me to stay however admit defeat and sent me a cancellation letter immediately. I take my hat off to Marco making this go smoothly without incident and I hope we speak again in the future.

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Jun 2023, 11:05
Official
Good morning Jaco.
We are sad to see you leave. Should you want to come back, please do contact us. 
Kind regards
Qhakazile