MR
Marie R.
1 reviews | Active since Mar 2013
28 Feb 2025, 09:15
Slow/no response in resolving Safe dayz score error
The app has incorrectly mot allocated a safe day on a day that both my trips’ journey scores are over 80% and I’m still waiting for a response to get it fixed. Feb being a shorter month, this error will cost me a part of my safety bonus if they don’t fix it urgently today! Just even a response would be nice!!
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Momentum Insure's replyOfficial
28 Feb 2025, 09:25Good morning Marie.
Thank you for reaching out to us. We have escalated your concerns to our technicians to assist, and they will contact you with feedback.
Kind regards
Qhakazile
Thank you for reaching out to us. We have escalated your concerns to our technicians to assist, and they will contact you with feedback.
Kind regards
Qhakazile
Momentum Insure's reply28 Feb 2025, 09:25
Official
Good morning Marie.
Thank you for reaching out to us. We have escalated your concerns to our technicians to assist, and they will contact you with feedback.
Kind regards
Qhakazile
Thank you for reaching out to us. We have escalated your concerns to our technicians to assist, and they will contact you with feedback.
Kind regards
Qhakazile