Sick of broken telephone

I was an admin assistant to a financial adviser who was licensed to sell Momentum products. As such, I had an online profile for his practise, which I've since left. Your records are, however, out of date. I've subsequently taken short-term cover with Momentum &amp; I've been trying for months to get an online profile so I can keep up to date with my portfolio. Every time I call the technical centre, I get transferred from pillar to post &amp; nobody can help me. All I need to do is link my policies to my online profile &amp; update my cell number. What is so difficult about that. I'm getting really sick &amp; tired of this backwards and forwards nonsense. I am wasting my employers time &amp; money phoning you people to try &amp; get your act together. Fix my profile for pete's sake. This is making me seriously reconsider my choice to insure with Momentum. I'd rather take the risk of going direct &amp; chance being underwritten at claim stage if something this simple is so difficult to resolve. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>